In certain circumstances, users' firewall rules may prevent proper monitoring by CloudMonix.
This can happen in the following circumstances:
- Any direct resource monitoring, when CloudMonix monitoring services connect directly to a resource behind a firewall (either SQL Azure, Warehouse, ElasticPool, SQL Server, Oracle, MySql, etc)
- CloudMonix installed agents connecting OUT to CloudMonix
Below is the latest list of locations and IP's that are used by CloudMonix. This list may be updated at a later time with other locations. Subscribe to this topic to be notified of any updates.
Connections made from CloudMonix into your monitored resources (usually databases) will be made from these endpoints:
| Connections INTO resources | Namespace | IP Address | Modified On |
| Central Portal API services | portal-api.cloudmonix.com | 40.117.189.57 | May 15th, 2018 |
| USA-East region - Monitoring Services | cloudmonix-monitor-eus-prod.cloudapp.net | 52.149.237.158 (new) 191.236.59.181 | March 17th, 2020 |
| EU-West region - Monitoring Services | cloudmonix-monitor-weu-prod.cloudapp.net | 51.124.131.87 (new) 104.46.51.126 | March 17th, 2020 |
| Connections OUT OF Agents | Namespace | IP Address | Modified On |
| Central API services | api.cloudmonix.com | 40.121.150.162 | May 15th, 2018 |
| Central Storage | cloudmonixassetseusprod.blob.core.windows.net | 52.239.220.64 | March 1st, 2014 |
| USA East region - Storage | cloudmonixmonitoreusprod.blob.core.windows.net cloudmonixmonitoreusprod.table.core.windows.net | 52.239.220.64 191.237.32.136 | March 1st, 2014 |
| EU-West region - Storage | cloudmonixmonitorweuprod.blob.core.windows.net cloudmonixmonitorweuprod.table.core.windows.net | 191.239.203.0 191.239.203.10 | March 1st, 2014 |